Problem: When someone send email through smartermail web interface anything with Arabic Language shows ????. Is this SM related or something we need to set server side?\r\n\r\nSolution: This can be controlled at the User’s Inbox throughÂ Settings > My Settings > Account Settings >> Compose. Set the Text Encoding to “Unicode (UTF-8)” (“Arabic (ISO)” might work too) and then try sending the email again. This will affect any outgoing mail after the settings are saved, existing messages will not be changed.\r\n\r\nNote: This is per user setting.